Here for you

Succeed believes that high quality and impartial IAG enables learners of all ages to make informed choices about their course and career options, maximising participation and achievement.  

 

Our commitment to you 

 

  • Welcoming, friendly and respectful staff who are professional and knowledgeable

  • Access to IAG services for learners at all stages of their programmes 

  • Accurate and up-to-date information about programmes of learning 

  • High quality teaching and learning

  • Fair and equal treatment of all learners

  • Help and advice if you want to change your course or progress onto next steps

  • Realising your potential by enhancing your soft skills through support and guidance

.

Your commitment to us

 

  • As much relevant information as you can give us to help us to respond to your enquiry fully

  • Prompt contact if you have any questions or concerns about your learning

  • To attend all interviews, arranged with centre staff, on time

  • To let us know if you need to cancel or re-schedule an appointment

  • To be honest and open with us and work towards meeting your agreed aims

  • Give us feedback about any aspect of your learning experience

  • Reflect on your learning and work with staff to review next steps

 

Whether it's the information you need to complete your course successfully, advice on challenges you're facing or guidance about what steps to take next, we can help. Feel free to contact Succeed through this website, telephone or through your tutor.

 

Educate Against Hate - http://educateagainsthate.com/ 

 

Help us improve - tell us about your experience here.

 

 On Programme Apprenticeship Survey

 

Click the links below to download our IAG and policy documents:

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